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Participant
August 10, 2017
Question

I just downloaded FrameMaker 2017 Eval copy, but I cannot install it. The Akamai Download Manager Installer is stuck in the "

  • August 10, 2017
  • 3 replies
  • 288 views

I just downloaded FrameMaker 2017 Eval copy, but I cannot install it. The Akamai Download Manager Installer is stuck in the "Waiting" mode.

I am using Windows 7, 64-bit PC.

I am sure others have seen this problem. How to go past this screen and actually install the product?

Thanks

Tarlochan Nahal

This topic has been closed for replies.

3 replies

Barb Binder
Community Expert
Community Expert
August 10, 2017

Start by minimizing the open applications to see if the "OK to continue" dialog box is hiding in the back of the open windows (or on a second monitor).

~Barb

~Barb at Rocky Mountain Training
Participant
August 10, 2017

I did minimize my windows. There was nothing behind them prompting me to do anything.

Thanks

Tarlochan Nahal

Barb Binder
Community Expert
Community Expert
August 11, 2017

Ok, next steps. Here is a FAQ sheet on the Akamai download manager Adobe Akamai Download Manager FAQ .

Among the options listed is bypass it and try a direct download.

~Barb

~Barb at Rocky Mountain Training