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yves.barbion
Inspiring
January 19, 2018
Question

image resolution (dpi) is completely wrong in Fm 2017

  • January 19, 2018
  • 1 reply
  • 1736 views

Hi all

I'm using FrameMaker 2017 all patched up (14.0.3). I import an png image (a screen shot at 96 dpi) and I select 150 dpi in the "Imported Graphic Scaling" dialog. However, this doesn't seem to work: the image is scaled to 1.04% of its original size and the dpi is "unknown" in the Object Properties dialog panel pod thing even though I didn't scale the image by dragging one of its corners.

Has anyone else seen this bug?

Cheers

    This topic has been closed for replies.

    1 reply

    S
    Community Manager
    Stefan GentzCommunity Manager
    Community Manager
    January 19, 2018

    I just tried the same: Imported a screenshot png (2195 x 1397 px / 96 dpi). During import (via > Insert > Image, the screenshot is scaled down to fit (20.77%, dpi unknown). I set the dpi manually to 150 dpi and the screenshot gets resized to 48.0% at 150 dpi.

    What size is your screenshot?

    N
    nicholasb56967193
    Known Participant
    December 14, 2018

    Hi, this feels a lot like a bug and it's still there in 14.0.4.511.

    Using the "old fashioned" File > Import > File command, you get the Imported Graphic Scaling dialog that asks you to select a dpi setting. Any dpi setting you input is ultimately ignored (even if you use an object style) and you still have to right-click and select Object Properties to set it a second time.

    For some reason, the Imported Graphic Scaling dialog does not seem to come up when you use the Insert > Image method and you have to resize the image through Object Properties.

    Why the Imported Graphic Scaling dialog is called for one method and not the other is a mystery. Why the dialog has no effect is an even bigger one.
    I'm surprised I haven't seen more mention of this problem. Importing an image is a pretty basic functionality.

    S
    Community Manager
    Stefan GentzCommunity Manager
    Community Manager
    December 15, 2018

    I have just tried this again with 14.0.4.511, and it works as expected for me.

    I import a JPG image through File > Import > File route which has 168 dpi.

    Dialog "Imported Graphic Scaling" comes up, recognizing the intrinsic 168 dpi of the image and defaulting to "Custom dpi" = 168:

    I keep "Custom dpi" at 168 dpi and click "Set".

    The graphic gets imported, and is correctly set to 168 dpi:

    The Insert > Image route is a new and completely different process which skips the "Imported Graphic Scaling" dialog and does a number of calculations automatically: It reads the intrinsic dpi of the image (if present), imports the image at this dpi, calculates if the image fits into the text frame, and if not, scales it proportionally down to fit into the frame.

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