Inspiring

Answered

Imported PDF Graphics do not display in saved PDF

Forum|Forum|3 years ago
December 6, 2022
3 replies
7097 views

I have several books that import PDF graphics just fine and the graphics display in the file Save As PDF and Export to Word. I have a new book that imports the graphics, just fine, but does not display them in Adobe Acrobat file and obviously not in the Word export file, either. What could be missing?

Thanks!

This topic has been closed for replies.

Correct answer defaultcbj1p6qywajq

Corel Draw, maybe, if they were vector images. WordPerfect if they were using a word processing program.

(ETA: I still miss WordPerfect's Reveal Codes window. I love FM for many reasons, but I wish it were possible to do something similar. And yes, I know, "Use structured FM with an EDD and you'll have a close equivalent", but it's not the same.)

Ok, all. Problem solved after five days. Cannot believe how two simple PDF files would cause dozens of PDF images to not load. The problem was never the server, server path character size, book file size, Acrobat converion, or PDF insertions, etc. Placing the files on a hard drive didn;t solve the problem, either.

This was ridiculously simple but took five days to troubleshoot. There were two PDF forms in one section of the book that were fillable, and I didn't know it. Previously, they were not fillable forms and our company store changed them from flattened to fillable, electronic forms. Once I converted both to Word and exported to print-ready PDF (flattened), the problem was solved. This is probably one for our record books.

LinSims

Community Expert

I see you have responded to another thread about blank/black PNGs and that you say that the individual files print correctly but that the entire book does not.

I suspect the issue is that the book file, collectively, is too large for your system to handle. How much RAM do you have?

I would suggest that you print each file separately to PDF and then use Acrobat to assemble the book, since each file individually generates properly; however, I'm not sure what that would do to your hyperlinks between files. It's not something I've ever tried.

D

defaultcbj1p6qywajqAuthor

Inspiring

I see you have responded to another thread about blank/black PNGs and that you say that the individual files print correctly but that the entire book does not. Correct that section files convert, but book file does not. The PNGs are not black in the book file PDF. They are white with border (attached in another thread).

I suspect the issue is that the book file, collectively, is too large for your system to handle. How much RAM do you have? I have a book file that is exactly the same and works perfectly. In fact, it is virtually the same book but for another country. Have 16GB of RAM.

I would suggest that you print each file separately to PDF and then use Acrobat to assemble the book, since each file individually generates properly; however, I'm not sure what that would do to your hyperlinks between files. It's not something I've ever tried. It destroys the hyperlinks. Already thought of that as a worksround.

LinSims

Community Expert

Hrm. Well, sugar.

1. Most of the PDFs created for Book B work in either Book A or Book B.

2. Some of the PDFs created for Book B work in Book A but NOT in Book B.

I wonder if Word is introducing something weird in the document structure so that when Word creates those particular PDFs, something is introduced that disagrees with Adobe's PDF print engine. I don't have anything like the knowledge needed to figure that out. 😞 It's too bad you don't get the Word files instead of the PDFs.

Has anyone worked with Shlomo's TimeSavers plugin? I know it can do something with links, but I don't know if that something would fix cross-file references in an assembled PDF.

My only other idea I mentioned before: open the form delivered from your company store in Acrobat, then take a screenshot of that and use the saved screenshot instead of the PDF.

Drat. If and when you find a solution, let us know, please? I hate not knowing the answer to puzzles like this.

Jeff_Coatsworth

Community Expert

You haven't mentioned what version of FM you're running - newer ones have changed the engine used to create PDFs (in the Publish route). I'm still not 100% sure why you are using PDFs to bring in graphics - PDFs are usually not thought to be graphic files.

D

defaultcbj1p6qywajqAuthor

Inspiring

I am running current version of FrameMaker.17.0.0.226. I am using the Save as PDF in the File menu...whatever that engine is. I am using PDF to bring in graphics because these graphics are forms that are generated online in PDF format. I have never had an issue importing these PDF files into a FrameMaker book as an image before. It has always worked. In fact, it works fine in one book but not the other. They import fine into a chapter file and display in the PDF and Word doc outputs, but will not display when generating an entire book.

D

defaultcbj1p6qywajqAuthor

Inspiring

Correction. No new PDF conversions of the forms have been done on the US Manual I have since the last update of FrameMaker. This issue didn't start occuring until FrameMaker was updated to 17.0.0.226. When I install the new forms, update the manual, and publish to PDF, FrameMaker crashes almost every time. I am leaning more towards reinstallation of FrameMaker to update the Adobe Acrobat engine, OR, you offer additional information as to why this conversion would crash FrameMaker. I used to be on the beta team in 2017, so I was privy to all of the bugs, but I don't have access to that information anymore. Perhaps you do.

Jeff_Coatsworth

Community Expert

First inclination would be to check how these new non-working PDFs were created vs. the working ones from before.

D

defaultcbj1p6qywajqAuthor

Inspiring

They all originate in Word and are coverted to PDF. I use those PDFs to import into the FrameMaker document. I will take a look at this to ensure that the coverted PDFs are still done in Word, but I really don't see any changes in the methodology.

Jeff_Coatsworth

Community Expert

Same version of Word as before? Using the MS PDF creator or printing to Adobe PDF printer instance?

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded