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A
ais007
Inspiring
April 2, 2014
Question

Importing PSD files create a black line to the right of some images

  • April 2, 2014
  • 1 reply
  • 1713 views

I am importing PSD files into Framemaker 11 and they keep giving me a vertical line on the right side of some images. I already know that other image file formats don't cause this, but I prefer the practicality of PSD files and not having to deal with duplicate files of the same image. I figured that native Adobe files that are supposed to be cross platform compatible should work without any issues. I get lines when converting to PDF documents and when I print them out also. I’m getting ready to publish our catalog and would like to prevent the printer from cleaning them up again.  Does anyone know how to fix it or if Adobe is currently addressing this issue ? Who can I contact to let them know about the issue, since it has been around from the time Frame started accepting PSD files?

Thanks,

Tomas

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    1 reply

    Bob_Niland
    Community Expert
    Bob_NilandCommunity Expert
    Community Expert
    April 2, 2014

    Are you seeing this in Frame while editting, or just in the PDF output?

    If just in the PDF output, I'm not sure it's a Framemaker bug. It may be an Acrobat rendering bug. There are several threads on the forum about it.

    In any case, the triggering factor seems to be that it affects only raster images, or composite images with raster content, but only if one or more entire raster rows(lines) have an odd visible pixel count. "Visible" means that the image may well have been deliberately set to an even horizontal pixel count, put what's in the final PDF may be odd due to clipping by frames, paths or masking overlay objects (possibly even text).

    A
    ais007Author
    Inspiring
    April 2, 2014

    This happens on the PDF output and when I send it to print on my printer. A thread I read also points to only Frame having this problem and not on InDesing, hence my suggestion as a Frame issue.

    I understand what you mean by the overlay of frames and text frames since that's what I thought at first, but I notice that a lot of these images fit within their frames without any clipping and there are no text frames present.

    I may have to go throught the catalog and look at the similarities and figure it out. Ultimately this seems to be an issue that should be fixed, even if the frame overlaps were to be the problem.

    Thanks for your prompt reply,

    Tomas

    Arnis Gubins
    Arnis Gubins
    Inspiring
    April 3, 2014

    Tomas,

    As a temporary workaround, just set the Anchored Frames to be a few points smaller than the PSD image and turn on the Crop option.

    AFAIK, the PSD import filter hasn't been touched in several releases.

    Please file a bug report via: https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform&product=63

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