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Dave Hosking
Participant
August 21, 2022
Question

Install FrameMaker 2020 on Parallels 18 Pro Windows 11 - I get error 501

  • August 21, 2022
  • 3 replies
  • 981 views

I am attempting to install FrameMaker 2020 on Windows 11, in a Mac Parallels 18 Pro vm environment. I get an error 501 - unable to install due to unavailable resource, with no reference to an unavailable resource. What can I do?

I have attached a screenshot of the error message.

This topic has been closed for replies.

3 replies

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pdeitel
Known Participant
February 8, 2024

FYI I checked with Adobe about this and was told that there is supposed to be a FrameMaker on ARM beta sometime in February 2024. Fingers crossed. 

marinocm
marinocm
Participant
September 26, 2022

Hi Dave,
in case you haven't yet solved your problem: I read of a similar case installing FrameMaker 2020 on Windows 11, tough with another error code and on an Intel Mac. 
However, the solution was – as astonishing as it sounds – to replace the set-up.exe file with the one belonging to Frame 2019. Maybe you could give it a try.
Good luck!

    D
    Dave HoskingAuthor
    Participant
    September 26, 2022

    Hi Marinocm,

     

    Thanks for your suggestion. It is the most encouraging approach I have heard about in a while. Unfortunately, I don't know how to obtain a setup.exe for FrameMaker 2019. Can you help me there as well?

    marinocm
    marinocm
    Participant
    September 27, 2022

    Hi,

    you can download the trial version here:

    https://helpx.adobe.com/framemaker/kb/framemaker-downloads.html

    and then use just the file 'Set_up.exe' with your Frame 2020 installation files – it could work... again good luck!

    Bob_Niland
    Community Expert
    Bob_NilandCommunity Expert
    Community Expert
    August 21, 2022

    Be sure to see this thread:
    Any success running TCS/FrameMaker on M1 Mac?
    but it's not likely to be encouraging.

    You didn't mention the platform, but if it's iARM (M1, M2), that adds yet another layer to what is already an impressive hierarchy of emulations.

    D
    Dave HoskingAuthor
    Participant
    August 22, 2022

    Thanks Bob,

     

    The platform is a new MacBook Pro Max (2021), so it is indeed an M1 processor. So I cannot install FrameMaker, much less run it, with this setup.

     

    When I found a post that said that FrameMaker was now compatible with Windows 11, I had new hope, but no way of knowing the consequences of Parallels emualtion and the M1.

     

    I have Windows 10 running with Parallels on an Intel-CPU MacBook Pro (circa 2013). FrameMaker runs on that configuration, so I have something to work with.

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