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STI_TZ
Participant
August 4, 2020
Question

Installation files of Framemaker

  • August 4, 2020
  • 2 replies
  • 251 views

It is impossible to find installation files for Framemaker at Adobe.com.
There's no link in my Adobe Account.

There's no link at support section in adobe.

There's no link at download section at adobe.

 

Really, guys, I must fill in all the fields to have "trial" version installation files?


You can't even find ANY information about actual version of Framemaker.

It seems, lik Adobe don't like Framemaker users...

This topic has been closed for replies.

2 replies

Jeff_Coatsworth
Community Expert
Jeff_CoatsworthCommunity Expert
Community Expert
August 4, 2020

Not sure how the update model works with subscription plans - I've only ever had perpetual licenses.

Jeff_Coatsworth
Community Expert
Jeff_CoatsworthCommunity Expert
Community Expert
August 4, 2020

What version did you purchase? It should appear in your account on the licensing server.
btw - the "trial" download is exactly the same as the "real" download - just enter your license key to activate it & not have it expire after 30 days).

LinSims
Community Expert
LinSimsCommunity Expert
Community Expert
August 4, 2020

The Trial download is currently the only way I've found to download FM installation files. Which is ridiculous. The Download link for my FrameMaker subscription listed on the Teams page goes to the CREATIVE CLOUD download, and has for more than a year. I've mentioned this to TCS support and also to the Territory Account Manager who keeps contacting me to ask how the trial is going. I am not sanguine about it being corrected.

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