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C
Capital Text
Participant
May 19, 2014
Question

Installed TCS 3.5 now MS Office is crashing.

  • May 19, 2014
  • 2 replies
  • 783 views

Have installed TCS 3.5 with service pak, I believe. MS Office is now unstable. Hangs up whenever I insert a graphic, or start to insert a graphic.

Are there any known conflicts with Word/Excel/Windows and Adobe TCS 3.5 products?

This topic has been closed for replies.

2 replies

C
Capital TextAuthor
Participant
August 26, 2014

Of course. Sorry. Windows 7 PRO.

AJIT_M
AJIT_M
Inspiring
May 24, 2014

Hi There,

Can you please confirm your Operating system ?  Also confirm your MS Office version you are using ?

Are you using Framemaker 10 from TCS 3.5 ? Are you facing issue with MS office only when you inserting graphic or is there any other workflow as well ?

Regards,
Ajit

C
Capital TextAuthor
Participant
May 24, 2014

Windows 2010. MS Office 2010. Framemaker 10 in TCS 3.5.

Crashes when inserting image file. (The Windows Explorer interface, crashes while browsing to file that should be inserted). Using keystroke: Alt I F P.

Thx.

[signature deleted by host]

MichaelKazlow
MichaelKazlow
Legend
June 2, 2014

There is no Windows 2010. There is Windows Vista, 7, Windows 8, Windows 8.1. There are 32-bit and 64-bit versions. There are also Home, Professional, and Enterprise versions of Windows. What sort of graphic file? Raster Image (.bmp, tif, png, Photoshop) or Vector Graphic? The devil is in the details.

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