Insufficient Data for an image

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Hello Guys,

After generating the PDF from FrameMaker, when opening the file I receive the message that there is insufficient data.

I looked for updates although apparently, I have the latest installed.

Any suggestions?

Thank you

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Jeff_Coatsworth

Community Expert

Check to see that your Windows updates are completely up to date - MS introduced a bug in printing recently trying to fix something else and supposedly have just sent out a "fix for the fix" July 17th/2021.

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Jeff_Coatsworth

Community Expert

Troubleshooting steps - what version of FM & what method are you using to create PDFs? Was it working before & now doesn't? Is it happening with all files or just some?

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Daniela BarrosAuthor

Known Participant

Hi Jeff,

FM 2020

I am publishing the book as a PDF.

I have done the same with a smaller file in the past, 2 months ago, and it worked.

I get the same error for book and single files either if I publish or save as PDF.

When I select print to PDF then it opens correctly. Although, for some reason when I chose to print the book it doesn't generate any file.

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