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Known Participant
Mar 16, 2021 11:40 AM UTC
Question

Internal error 16014

Hi,

Some time im getting internal error 16014 while opening large files in framemaker.

what i need to do to solve this issue ? if anyone knows please let me know. please find the attachment of error code

 

 Thanks in advance

 

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2 replies

pulkitn
Adobe Employee
Adobe Employee
Mar 16, 2021 11:53 AM UTC

Hi @vinothk92107740 ,

Mail it adobe at fmerror-reports@adobe.com  with crash ".dmp" files present at "%appdata%\Adobe\FrameMaker\16".

Thanks
Pulkit Nagpal

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Known Participant
Mar 19, 2021 6:46 AM UTC

Hi Pulkit,

I have sent the . dmp file to Adobe, but I have not yet received an answer.

 

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