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Known Participant
March 16, 2021
Question

Internal error 16014

  • March 16, 2021
  • 1 reply
  • 446 views

Hi,

Some time im getting internal error 16014 while opening large files in framemaker.

what i need to do to solve this issue ? if anyone knows please let me know. please find the attachment of error code

 

 Thanks in advance

 

This topic has been closed for replies.

1 reply

pulkitn
Adobe Employee
Adobe Employee
March 16, 2021

Hi @vinothk92107740 ,

Mail it adobe at fmerror-reports@adobe.com  with crash ".dmp" files present at "%appdata%\Adobe\FrameMaker\16".

Thanks
Pulkit Nagpal

Known Participant
March 19, 2021

Hi Pulkit,

I have sent the . dmp file to Adobe, but I have not yet received an answer.