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Participant
August 26, 2008
Question

Internal Error: 8004, 4331081, 4339064, 4341927

  • August 26, 2008
  • 2 replies
  • 280 views
When attempting to import Word 2003/XP documents using .rtf saves of .doc files into Framemaker 8 p277, I get the error above. Importing the .doc file directly gives an error message but does not generate the error above. Copying the file from Word and attempting to paste special as .rtf causes the error message above.

The same thing happens if I cut pictures and figures out of the Word document before importing.

I am using Office 10 XP and Windows XP Pro SP3. Both have the latest updates.

Can anyone give a hint about what must be done to the Word file in order to achieve a successful import? (I have to do these imports on a regular basis.)

Thanks,
Ed
    This topic has been closed for replies.

    2 replies

    Inspiring
    August 27, 2008
    Edward,
    For getting back to RTF, I'd go with MIF2Go, from Omsys.com.
    Ultra clean filtering, preserves formatting, great support and flexibility. Free eval.
    You could also PDF and extract as an RTF from the PDF, but that's a couple extra steps.

    Art
    Inspiring
    August 26, 2008
    If you're actually trying to do a File > Import...
    I wouldn't.

    What happens when you save the RTF file out from Word, and then do a File > Open?

    Also, a number of people have better luck specifying that it's a Japanese RTF file rather than a straight format. So if you haven't tried an alternate filter, you may want to.

    Art
    Participant
    August 27, 2008
    Art,
    Thanks for your suggestion. Importing with the Japanese RTF works!
    While it does not work perfectly, it still will save me an incredible
    amount of work. So it appears that my RTF and DOC converters are
    broken now.

    I don't think they were prior to 8 Rev 3 or 4. I wonder how I back
    rev. I guess I will have to explore the process of going back.

    Thanks again!!!
    Ed