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Participant
June 3, 2014
Answered

Internal error 8004, 4867936, 4920984, 492143 when saving

  • June 3, 2014
  • 2 replies
  • 416 views

Hi, I get Internal errors 8004, 4867936, 4920984, 4921436 when saving the document. Im using FM 8 on Win 7.

Any hints of what I could do (except buying a new FM)?

    This topic has been closed for replies.
    Correct answer Jeff_Coatsworth

    Are you all patched up? Do you have enough rights to wherever you’re saving? Is it happening to a new FM doc too?

    2 replies

    Jeff_Coatsworth
    Community Expert
    Jeff_CoatsworthCommunity ExpertCorrect answer
    Community Expert
    June 3, 2014

    Are you all patched up? Do you have enough rights to wherever you’re saving? Is it happening to a new FM doc too?

    Participant
    June 4, 2014

    Yes, I'm patched up to 8p277. The framemaker.exe is set to run as administrator. I saved the content into a new file. I've also found corrupt tables where the text and boxes doesn't align or some times the frames are missing.

    FM 8 ran perfectly well yesterday afternoon. So I'll carry on with work today. I give you feedback later.

    Bob_Niland
    Community Expert
    Community Expert
    June 3, 2014

    > Hi, I get Internal errors 8004, ...

    Is this a document that previously saved without errors on this platform and configuration?

    > Any hints of what I could do (except buying a new FM)?

    A MIF wash is always worth a try.

    Participant
    June 3, 2014

    Yes. It is saved many times. And some times it works to save and some times not.

    I've checked the box for compability with Win XP Sp 2 and running with administrator rights. It have worked for several saves now. But I'll wait to say that it works...