Internal Error 8004, 6965356, 4565475, 5303539. FrameMaker has detected a serious problem and must quit.

Dear Team

I'd like to reinstall FrameMaker8 on my computer (Windows 7 system). However, after I uninstalled the software and installed it on the same computer, I can no longer open FrameMaker8 and got this error.

Internal Error 8004, 6965356, 4565475, 5303539. FrameMaker has detected a serious problem and must quit.

After consulting the support team, I used the Adobe Creative Cloud Cleaner Tool to remove installation records and reinstalled FrameMaker8, following the instructions here at Use the Creative Cloud Cleaner Tool to solve installation problems . Unfortunately, this didn't work. I still cannot open FrameMaker8.

Would you please help me with this issue? Thank you very much.

Best regards

Sue