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jamesw90057223
Participant
February 28, 2017
Question

Is Acrobat Pro DC compatible with Frame 11?

  • February 28, 2017
  • 1 reply
  • 312 views

Is Acrobat Pro DC compatible with Frame 11? I'm in an office with a number of Frame 11 licenses. Sys Admin just updated our Acrobat to Pro DC and we're having persistent problems with both applications.

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    1 reply

    Bob_Niland
    Community Expert
    Bob_NilandCommunity Expert
    Community Expert
    February 28, 2017

    After Acro DC was installed, was FM11 re-installed without its own Acrobat (Distiller) component?

    In general, FM works with the supplied or any later Distiller component, but separately installing Acro Pro/Std on top of the bundle component usually trashes it (lots of Registry, file location and API entry point suspects there).

    If a re-install was done, what are the actual run-time symptoms and error messages?

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