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Participant
March 16, 2020
Question

Is there a way to have an online chat with cutomer support?

  • March 16, 2020
  • 1 reply
  • 223 views

We just changed the clocks ahead one hour, but my laptop did not change the time. I called IT and the IT technician fixed a setting in the BIOS to fix the time on my laptop clock. Now, I am getting a message from Framemaker that I can't use Framemaker. I tried to license Framemaker and got a message that I can't log into my Adobe account and got directed to a website. I was on hold for 30 minutes and would like to solve this using online chat, but can't find chat on the websit.

 

Thanks

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    1 reply

    Jeff_Coatsworth
    Community Expert
    Community Expert
    March 16, 2020

    What was message you got when you started up FM?