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FunWrite
Known Participant
Dec 4, 2017 7:55 PM UTC
Question

Keep getting the correct cross-reference as un-resolved cross-reference...

I'm using FM 2017. Generating a book file and keeps bringing up an un-resolved x-ref. However, the x-reference is correct, it is not an un-resolved x-ref. Clicking on the x-ref takes me to the correct source. Also, generated a pdf and the link works fine. I tried using a different format for the x-ref but still shows up as an unresolved x-ref? Is something wrong with the source?

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    10 replies

    TomSchenck
    Inspiring
    Dec 4, 2017 9:00 PM UTC

    Check to see that FrameMaker is not substituting for a missing font. If the marker is in a line of text where the font is "missing", the cross reference usually reports unresolved. 

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    Matt-Tech Comm Tools
    Community Expert
    Community Expert
    Dec 4, 2017 8:01 PM UTC

    Do you have "missing resource" dialogs when you open the files in the book? These will prevent you from successful book updates.

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    -Matt Sullivan, FrameMaker Course Creator, Author, Trainer, Consultant
    FunWrite
    FunWriteAuthor
    Known Participant
    Dec 4, 2017 8:04 PM UTC

    Nope, no missing resource dialog. The cross-reference is withing the same file, referencing a section of the file.

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    Matt-Tech Comm Tools
    Community Expert
    Community Expert
    Dec 4, 2017 8:06 PM UTC

    What about deleting the unresolved xref and replacing it?

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    -Matt Sullivan, FrameMaker Course Creator, Author, Trainer, Consultant
    Jeff_Coatsworth
    Community Expert
    Community Expert
    Dec 4, 2017 7:57 PM UTC

    Is the referenced file showing as locked in File Explorer? That will throw an "unresolved xref" message too.

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