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Dennis Vied
Inspiring
Feb 15, 2019 11:45 PM UTC
Answered

Keyboard stopped working

Recently my keyboard stopped working in FrameMaker only.  The mouse works fine, and if I put the cursor in a window such as a marker window, the keyboard will work.  If I open a document to edit, the keyboard doesn't work.   I tried rebooting, reloading the program, nothing brings the keyboard back.  It works ok in other programs and in Windows.  The KEYBOARD WORKS OK, except to edit a document in FrameMaker.

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      Dennis ViedCorrect answer
      Inspiring
      Feb 15, 2019 11:55 PM UTC

      Checking through the preferences, I found that "Lock file on Network" was checked.  I unchecked it, and the keyboard now works.  I don't understand all I know about that.  I am not accessing the file on the network, but, the problem is solved.

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      5 replies

      AkiSuokas
      Participant
      Sep 15, 2020 9:59 AM UTC

      Same symptoms with me. Keyboard does not work only in Framemaker! 

      But after that "Lock file on Network" was unchecked, keyboard started to work in FM.

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      Bob_Niland
      Community Expert
      Bob_NilandCommunity Expert
      Community Expert
      Feb 16, 2019 12:47 AM UTC

      re: Recently my keyboard stopped working in FrameMaker only.

      Did you happen to try the arrow keys? I suspect they still worked. That's been my experience with read-only documents.

      re: The mouse works fine

      But I'll bet that highlight and right-click Cut did not.

      On the other hand, when just the "S" key on my [cordless] keyboard stops working, then I know that the batteries need to be replaced.

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      Dennis ViedAuthor
      Inspiring
      Feb 16, 2019 1:11 AM UTC

      No, the arrow keys didn't work.  Nothing on the keyboard worked, but only in a document.

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      Dennis ViedAuthorCorrect answer
      Inspiring
      Feb 15, 2019 11:55 PM UTC

      Checking through the preferences, I found that "Lock file on Network" was checked.  I unchecked it, and the keyboard now works.  I don't understand all I know about that.  I am not accessing the file on the network, but, the problem is solved.

      Translate
      Anonymous
      Dec 18, 2020 9:29 PM UTC

      I had the exact same problem. I was so relieved to discover this simple solution here, which I never would have found on my own. Thanks for fixing it for me!

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