Looking for Genuine Adobe FrameMaker dealers

I had three books in pre-press when without warning I lost FrameMaker's support team. Instead I was referred to a foreign service that was very difficult to understand. They set me up with a complex system that bore no resemblance to the FrameMaker I'd used before. I will not spend even $1 on FrameMaker until Adobe can assure me that they are no longer dealing with a foreign company for client support. And that the workable version of FrameMaker is being sold. I was tricked once and lost thousands of dollars. I refuse to put my business at risk until I have heard from a speaker of American English who can tell me what happened and what is available to me. I also need a quick exit plan so that I can escape  before my business is ruined again.