Missing footnote divider line on certain pages

Hi Sam:

I completely understand your frustration.

For context, I have worked in every version in FrameMaker since version 3 and my documents are very footnote intensive, so I have more experience than most working with extensive footnotes. Unfortunately, that means that I am quite sure that the solution is to a.) put the note and number on the same page manually or b.) upgrade to a version of FrameMaker that has the checkbox to take care of it automatically. In v11, I used to go back several pages to adds bits of space within and between paragraphs to push the reference to the next page, while ensuring that the extra spacing was not obvious. 

I see that you are new here so you may not know yet that this is a user-to-user forum—those of us answering questions are users like you. We are not Adobe staff and have no control over features or upgrades. Those of us with the Community Expert title under our names are recognized by Adobe as experts in our field and we volunteer in our spare time to help other users understand how to use Adobe applications.

I'd also like to add that FrameMaker 11 reached end-of-life years ago so there will be no official support for 11 from Adobe, nor will there be any additional patches released. You are welcome to come back and ask us FrameMaker questions at any time, however. Most of us who volunteer here have been using FrameMaker for quite a while, and we used version 11 when it was current so we will still be able to answer your questions. 

I wish you the best, 

~Barb

Hi Sam:

I think perhaps you missed my edit, which I added immediately after posting my first response. I zoomed in on the PDF that you showed in your second video and I can see that this is the issue.

Footnote 21 is visible at the bottom of the page, but the first footnote number in the text is 22. You will need to adjust the text so that both the number 21 and footnote 21 are on the same page. That will resolve this issue.

~Barb

Hi @Sam State:

This is a long-time FrameMaker behavior. When you scroll from page to page, it doesn't show up. It has nothing to do with the magnification, just when FrameMaker gets around to refreshing the pixels.

Window > Refresh or Ctrl+L will force a refresh and it will reappear immediately. It doesn't happen when you go from page to page either with the page navigation buttons, or with the keyboard, which is how I prefer to navigate for this specific reason. Give it a shot and let us know if that takes care of the one you showed us. 

EDIT: here's one more FrameMaker idiosyncrasy. If the footnote is not on the same page as the reference number, this will happen, and refresh will not fix it. (I see it as FrameMaker's way of alerting us to the problem.) In that situation, open up footnote properties and enable the check box that tells the footnote number and the note to be on the same page. This is a relatively new feature of FrameMaker, and only available in the later versions. Prior to the arrival of that checkbox, I used to have to reflow the text manually.

~Barb