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Participant
May 27, 2011
Answered

Missing text in PDF when I use Acrobat 9.2 and FM 9

  • May 27, 2011
  • 3 replies
  • 1239 views

I was able to PDF ok from FM9 using Acrobat 6, but when I upgraded to Acrobat 9.2,

I'm getting some missing text in the PDF. Some non-bold text is missing. The number

for Chapter 3 is missing in the TOC. Any suggestions?

    This topic has been closed for replies.
    Correct answer

    Please see the HotFix described at http://support.microsoft.com/?id=952909. Most probably this should solve the problem you are observing.

    Direct link for downloading HotFix is http://support.microsoft.com/hotfix/KBHotfix.aspx?kbnum=952909&kbln=en-us

    Regards,

    Rajat Bansal

    3 replies

    Bob_Niland
    Community Expert
    Community Expert
    May 27, 2011

    I was able to PDF ok from FM9 using Acrobat 6, ...

    What font name, format (TTF, PFB/PFM, OTF?) and vintage?

    Did you upgrade the fonts when upgrading the apps?

    Any chance you have multiple copies of the same typeface name installed? Historically, having both the TTF and PFM (Type 1) of the same name installed could have undesired results.

    ... but when I upgraded to Acrobat 9.2, I'm getting some missing text in the PDF. Some non-bold text is missing.

    What is "some text"? Some entire typefaces (all text thereof), or just some characters of a typeface, like, say, the ligatures in Helvetica.


    The number for Chapter 3 is missing in the TOC.

    What font is Frame looking for?

    _______

    Also, are you embedding the fonts during PDF creation?

    Correct answer
    May 27, 2011

    Please see the HotFix described at http://support.microsoft.com/?id=952909. Most probably this should solve the problem you are observing.

    Direct link for downloading HotFix is http://support.microsoft.com/hotfix/KBHotfix.aspx?kbnum=952909&kbln=en-us

    Regards,

    Rajat Bansal

    dmohlerAuthor
    Participant
    May 27, 2011

    Thanks, Rajat. That did the trick!

    May 27, 2011

    More specifics, please. What version of FM, as shown in Help > About, including the "pxxx" numbers.

    What O/S?

    Jeff_Coatsworth
    Community Expert
    Community Expert
    May 27, 2011

    Are you running WinXP? There's a hotfix for it that fixes PDF flakiness (has to do with the way XP manages fonts).