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painted8
Participating Frequently
September 28, 2009
Question

Missing Times font error/warning message

  • September 28, 2009
  • 1 reply
  • 4552 views

I've been getting a warning message the the Times font could not be found and Times New Roman is replacing it. I've never added Times to the FrameMaker templates, so I'm not sure where it's finding this font. I checked the References pages and it appears that they already use Times New Roman.

I had also had a problem with FM saying that Arial Black isn't available (even though it's installed on my computer). But once I double-clicked on the font file, it seemed to recognize the Arial Black was available.

Any suggestions?

Thanks!

Barry

    This topic has been closed for replies.

    1 reply

    Jeff_Coatsworth
    Community Expert
    Jeff_CoatsworthCommunity Expert
    Community Expert
    September 28, 2009

    I get the same message in the FrameMaker Console when it starts up with the SetPrint plug-in. I've never taken a close look as to where it's picking up "Times" font and just ignore it.

    A
    Art_Campbell1
    Inspiring
    September 28, 2009

    There are two slightly different things gong on with these two font problems, I think.

    First, it's generally thought to be a FM Best Practice to use the Adobe PDF instance as your default system printer. If you can't, for some reason, there's a free plug-in that will automatically do this just for Frame. Doing this prevents Frame from using fonts that are physically in the printer, but not installed on your system, and not transportable with the document (and can't be embedded in PDFs). And conversely, makes sure that FM uses system fonts. So that may fix some of these problems.

    That said, if you're sure your system is set up properly, the Time font you may be missing is likely to be buried deep in some Frame files and is being used internally on Reference or Master pages. If you modify your Preferences so that Remember Missing Fonts is NOT activated, open and save the problem files, your available fonts should be substituted.

    Arial Black is a slightly different problem, but you can do the same Preferences trick to clean it up. Or, fix the problem, created with XP SP3 changed the fonts.... http://icrontic.com/forum/showthread.php?t=71801

    Cheers,

    Art

    V
    Van Kurtz
    Inspiring
    September 28, 2009

    Adding a little bit to Art's thoughts...

    Sometimes a font can be remain in a document as chaff or dirt. Maybe at one time it formatted some text, the text was deleted, but the font entry was not. I have saved files as mif, opened them in NotePad, found the font reference and deleted it. This can be tiresome if you have a lot of files with this problem. If you know that the missing font is not being used in any content of significance, you can do as Art suggests: turn OFF remember missing fonts, let Frame do the substitution, and save the file. At some point, you can turn the preference back on to make sure nothing important is corrupted. This approach is easier than trying to hunt down one or two inoccuous font entries.

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