move multiple accounts to centralized one

Forum|Forum|12 years ago
April 15, 2014
1 reply
537 views

i have an email myemail@domain.com and i would like to move the license of adobe framemaker to a centralized email that we use at software@mydomain.com

now how can i do this? i am not putting my real email because i don't want it out public!

we got many adobe licenses, please help me!

This topic has been closed for replies.

Correct answer Jeff_Coatsworth

as you can see on the screenshot the only way i can write something to adobe is in this forum, i couldn't find any more emails or contact forms anywhere else. If you know the link could you please send it to me so i can contact them from a link that you know.

Thanks again fo r getting back to me, i will be waiting your reply

The Chat will only work if you see a “Chat Now – an agent is available” button – which I don’t see on your screenshot. Looks like you need to phone them. Have all your info at hand when you talk to them.

Jeff_Coatsworth

Community Expert

Have you worked with the Adobe Licensing site - licensing.adobe.com ?

N

nemanjaalbourneAuthor

Participant

What do you mean ? this is a bit too general for me.

I tried to change email but it says "Email address is already taken by another user."

i added another contact. Is this enough? Now if my email for some reason disappears will the people viewing software@mydomain.com to be able to take care the administration of the adobe frame maker that belongs right now to my email address?

Thanks for your quick response!

Jeff_Coatsworth

Community Expert

You should contact the licensing people at Adobe for help – this is just a user-to-user forum here.

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