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Framemaker11
Participating Frequently
October 1, 2014
Answered

My frameMaker 11 keeps crashing when save

When I save framemaker 11 it keeps crashing.

The errors says saving as different extention and then the document just evaporates

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    Arnis Gubins
    Arnis GubinsCorrect answer
    Inspiring
    October 1, 2014

    Jeff,

    Why do you think that might be happening?

    I am able to save 5-6 times and then it fails and give me above error.


    The odd-suffix error message means that FM can't overwrite the existing file (folder, file, group permissions?). The version saved with with three odd characters is you .fm file.

    Sometimes an aggressive anti-virus app on a slow machine can be holding onto a file while it's being scanned, preventing FM from doing it's normal file operations that may result in the same message.

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    11 replies

    Jeff_Coatsworth
    Community Expert
    Jeff_CoatsworthCommunity Expert
    Community Expert
    October 1, 2014

    Where are you saving the document to? If you create a new blank document using one of the FM templates, add some lorsum text to it and save it, does that throw the error too?

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    Framemaker11Author
    Participating Frequently
    October 1, 2014

    Jeff,

    Firstly I thought it is version 11 but it is actually version 10.

    Very frequently it gives me following error

    It do not matter where I try to save it. I even re-installed the Fm 10. but to no avail

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    Jeff_Coatsworth
    Community Expert
    Jeff_CoatsworthCommunity Expert
    Community Expert
    October 1, 2014

    So what’s it look like in Explorer where you’re saving it? Do you have enough rights to save in that location?

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