My subscription i want to upgrade but I payed today and want not to pay twice

Hi,

Of course this is something which we cannot settle in this user-to-user forum.

I would contact Adobe directly. Either via phone or via chat. Or send them an e-mail.

All should work. With chat you probably have to wait least.

https://helpx.adobe.com/contact/enterprise-support.other.html#framemaker

Best regards, Winfried