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November 2, 2017
Question

Need to reinstall FM 15 - how to obtain the software?

  • November 2, 2017
  • 2 replies
  • 346 views

Can make it work in the DL section - After DL Framemaker_13_LREFDJ.exe and all the update patches it still ask me "the file archive part of FM 15 is missing you need all the parts ...bla bla

please advice?

Thanks, Andre

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    2 replies

    Barb Binder
    Community Expert
    Community Expert
    November 2, 2017

    And you found this link with the files, right?
    Download FrameMaker | 2015 release, 12, 11, 10, 9

    ~Barb at Rocky Mountain Training
    Jeff_Coatsworth
    Community Expert
    Community Expert
    November 2, 2017

    Thanks Barb - yup, I was correct - there's the smaller Framemaker_13_LREFDJ.exe and the bigger Framemaker_13_LREFDJ.7z file - both have to be downloaded and placed in the same folder to be run.

    Jeff_Coatsworth
    Community Expert
    Community Expert
    November 2, 2017

    How are you accessing the FM2015 install files? Usually there's a large zip file and a smaller installer exe that you download. You run the installer to unpack the zip file and then launch the installer inside the unpacked folders.