New PC, should I deactivate license on old PC

Forum|Forum|8 years ago
March 20, 2018
1 reply
370 views

Because of a corrupted and unfixable McAfee installation, I'm having to get a new PC. Our IT folks have installed most of what I need and are letting me install and configure the rest of my software before I switch over to the new PC.

I'm running FrameMaker 10 under Windows 7. FrameMaker on the new PC seems to be running OK and isn't complaining about the license. Should I deactivate the license on the old PC when I am finished, or just leave it to be formatted? I'm worried that if I deactivate the license on the old PC, it will kill off the one on the new PC as well.

This topic has been closed for replies.

Barb Binder

Community Expert

You are allowed two installations per license. I would go ahead and deactivate the old one, so that if you need to activate on a future computer, you can do so without having to call Adobe for help.

~Barb

~Barb at Rocky Mountain Training

K

ksoltysAuthor

Known Participant

Thanks. I will do that before I hand over the old PC.

Regards

Keith

Barb Binder

Community Expert

I think that's a good choice, Keith. Adobe can reset your activations for you, but it takes a while to get through to them—or it has for me when I've called after a hard drive crash.

The idea behind two installations per license is that a single user can install the application on two of their computers—typically a desktop and a laptop. It's a nice option to have when you want to work from home (or the road).

~Barb

~Barb at Rocky Mountain Training

Remix with Firefly Community Gallery

Thousands of free creations to fall in love with and remix in Firefly.

Explore now

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded