Skip to main content
Inspiring
February 21, 2014
Question

No more memory and Framemaker stops

  • February 21, 2014
  • 1 reply
  • 4252 views

That is proabably not a great title...

Anyway,

Ever since I have gotten my 64 bit computer, FM has been awful. I have FM10, Windows 7, 16GB RAM.

When I make a pdf, it, of course as usual takes forever. But now it stops responding and never refreshes. I get an out of memory message sometimes, but I alwasy have to shut it down. Then to open my book, I have to reset every file in the book to use it and update...ect....

Is there something I can do?

It is only using 3.5 GB memory to make the file, so my computer isn't running out of memory.

Thanks,

ls

    This topic has been closed for replies.

    1 reply

    Arnis Gubins
    Inspiring
    February 21, 2014

    Is your FM10 patched to the 10.0.2 version?

    Is the AdobePDF your default printer instance when using FM (i.e. do use the SetPrint utility)?

    Is your AdobePDF printer instance configured to spool documents and start printing immediately?

    Do you have the printing preferences Output set to prompt for the fllename or is it pointing to a specific folder? [With the prompt, it may pop-up behind a window and wait (forever) for input.]

    Do you have sufficient space in your system TEMP location?

    Have you tried printing directly to a .ps file? Does this run into the same issues?

    Have you monitored the process using a tool like Microsoft's Sysinternals Process Explorer to see what's actually going on and what is using memory?

    lsk2002Author
    Inspiring
    February 24, 2014

    Hi Arnis,

    Yes I am updated. I ususally save as pdf., I am able to make a .ps, but the link in the Contents didn't work. Output is set to start immediately. I point to a specific folder. Not sure about the TEMP location but have 20g hard drive available. Have watched the processor as the book(s) print and it is only using 3.5 g of the 16 g ram. The TPS file takes a long time itself to show up and then it becomes a very large file before the document finishes printing to the .pdf. But, that isn't anything new.

    FM has always been slow, and you know, I wouldn't care that much if I didn't have to open, reset, and save each document to work in the book again for printing. But this gets really old.

    On my 32-bit computer, it would take a long time, but ever since I got this one, it just stops.

    Thanks,

    Arnis Gubins
    Inspiring
    February 24, 2014

    If you print to a .ps file, then you have enable the Generate Acrobat Data option in the Print panel in order to get features such as links to work in the final PDF.

    With a 64-bit O/S and 16Gb of RAM, you should be seeing an improvement, rather than a degradation, of performance. It sounds like you have a configuration issue of some kind.

    Try creating a simple, single page of text PDF of text before your larger FM document. This should initialize all features and wake up Distiller. Is there any improvement in the performance in creating the large document?