Non-embedded fonts in PDF

Thank you,

I had initially thought that it maybe was a distiller issue, but I haven't
had a chance to explore the distiller settings with the customer yet. Thank
you for narrowing things down to the distiller settings and not a framemaker
scenario.

Thanks again, Randy

I can think of only two scenarios under which this could happen, and
neither of them have anything to do with Framemaker:

1) He's not using "Press Quality" job options to distill. His job
options file either does not embed fonts, or allows Distiller to
generate a PDF with problem fonts not embedded, perhaps with a warning,
perhaps not. "Smallest file size" has "Embed all fonts" turned off. This
would definitely cause it.

2) He's using fonts that do not allow embedding, or Distiller can't find
the fonts. As such, he had to resort to using something less than "Press
Quality" (or to changing Press Quality so it will still generate a PDF
even without all fonts embedded).

Either way the fix is to 1) use good fonts/tell Distiller where to find
them, and 2) distill with Press Quality job options. Or send you the
font and have you install it. :^) Because Framemaker cannot embed fonts
in the PDFs that Distiller creates, this problem has nothing to do with
Frame. Save as PDF shouldn't make any difference, as that relies on
Distiller too.

In a pinch, he could re-print his PDF from Acrobat to a new PDF and
check "Print as Image", but this will give you 600 dpi max output
resolution for the type.

--
Kenneth Benson
Pegasus Type, Inc.
www.pegtype.com