Opening Framemaker 12 freezes at password. How do I fix?

4 replies
296 views
Translate

I clicked the FrameMaker Icon as usual to open FrameMaker and it freezes at password. I then tried to open a FrameMaker Book I've been working on, and the same thing happened. It will not open an I cannot work on my documents!

This topic is closed to new replies. Start a new post to keep the conversation going.

S

Stefan Gentz

Legend

The issue has been solved by Adobe TCS Support together with the user.

Translate

Arnis Gubins

Inspiring

Stefan,

It would be nice to have a description of what caused the issue and how it was resolved in case other users run into the same thing.

Translate

S

Stefan Gentz

Legend

The problem was an overly aggressive anti-virus / security software … like so often ;-)

Translate

Jeff_Coatsworth

Community Expert

Never seen that one - did anything change in your environment? What happens if you try launching it as an admin?

Translate

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.