package not working with linked graphics

I'm not able to make the Packager in Frame 2017 work.  The Adobe user reference is not helpful.

Every time I run it, Frame crashes. Chapter files are all linked to graphics in a subdirectory. No log files are generated even in the hidden AppData\Roaming tree. I did find a number of "ulog_TCS_FrameMaker_....tmp" files with the date/time stamps that are right around the time I tried to use the feature.

Any ideas about what to check to get this to work?

that was a fast response. thanks!

I mean the graphics aren't copied to the zip file. The links are all fine.

I've tried moving the folder around and relinking the graphics and it

still doesn't work. I've worked on other sets of files before where the

graphics are outside of the folder where the frame files are with no

issues. Suddenly it's not working.