Paragraph Designer Freeze in 9.0p237

Forum|Forum|16 years ago
August 12, 2009
4 replies
10285 views

Has any body experienced the Paragrapg Designer freezing in Framemaker 9 after a short period of use? By freezing I mean that the format selection window freezes at the displayed font and doesnt allow any changes to be mede. I have to restart Framemaker and sometime have to reboot my PC.

This topic has been closed for replies.

S

sawdusty54

Participating Frequently

This problem still occurs for me and I've got 9.0p255 installed. XP machine w/1.5 Gig of RAM. My solution is to shut down Frame and it has always worked upon restarting it.

I'll try the workaround of closing the palette next time it happens. I have not noticed any particular action that triggers the freeze.

David Miltonson

Known Participant

I am having the same Paragraph Designer freeze problem, and I run FrameMaker 9.0 p255, Windows 7, 64-bit with 8GB of RAM. I don't know if I always see the problem when moving tabs in the ruler, although that might have been a trigger. Other times it seems random, and once it's stopped responding (can't switch among tabs), I have to restart FrameMaker to use the Paragrah Designer.

K

ken_davidian

Participant

This problem is exactly what I'm experiencing.

I have 9.0p237 (patch 9.02).

I'm on a Windows XP machine with service pace 3 and 1.5GB of RAM.

The paragraph designer will freeze on whatever 'page' (e.g., format, font, numbering, pagination, advanced, table, etc.) with no discernable source.

Restarting the application does not typically "fix" the problem.

The discussion on this forum thread is not at the point of identifying a solution yet.

Is there any way we can escalate this problem toward a resolution?

Not having reliable access to the paragraph designer is a real issue.

Ken

L

lsk2002

Inspiring

I am also experiencing this problem again. The problem went away after the patch and I switched to PDF default printer, but has returned. Every time I make a paragraph format, I have to close FM down to make another one.

I am also running Windows XP, Service Pack 3, with 3.4 GB Ram free.

Just glad to see this back on the list of questions. Hopefully someone can figure out what else could be the problem.

Thanks,

ls

A

Anonymous

fwiw – it's not something I often do, but I recently had to try out a couple of layout changes where the easy option was to move tab-stops in the ruler. This seemed to be enough to lock up the paragraph designer. Every dog's allowed one bite, so I didn't rush to share this with the forum: but a similar change-request today led me to move tab-stops once again … and once again, the paragraph designer locked up. Can other people out there reproduce this?

A

Anonymous

When you say that "the format selection window" freezes, do you mean that it's when your cursor goes over the top menu Format and under that, you move the cursor over the "Fonts" entry (intentionally or unintentionally) so that the list of fonts is displayed?

If that's the case, I'd suggest disabling the font flyout menu and see if that solves the freeze.

The font flyout menu has been the source of anxiety over the years; for some people it's just too huge and fills the screen, and if I remember correctly, for some it apparently tries to enumerate fonts on network printers, thus slowing to a crawl.

In any event, try disabling it, which can be done by creating or editing the file called customui.cfg that's located in the path

FM install Directory . / fminit / configui

the contents of my customui.cfg is:

Reminder: of course, if you do try this, be sure to make a backup copy of customui.cfg if there is one already in the directory.

Sheila

A

Anonymous

... or is it related to the problems I reported in my earlier posting http://forums.adobe.com/thread/446244?tstart=0 about the Command button or the replacements-for-tabs buttons ceasing to respond?