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Participant
May 4, 2023
Question

Please help me interpret the log

  • May 4, 2023
  • 2 replies
  • 229 views

An error occurs in the framemaker and is not used. I collected logs through the log collector, so please interpret it.

 

This site doesn't support uploading to zxp type, how should I upload it?

 

 

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    2 replies

    Jeff_Coatsworth
    Community Expert
    Community Expert
    May 4, 2023

    Also, is the message happening all the time or only when you do something specific? Sometimes knowing what's going on when an error message occurs gives clues as to what's wrong. 

    Community Expert
    May 4, 2023

    Hi,

    Do not upload any log files here. This is a user to user forum, and we cannot interpret any log files.

    Send them to this address: fmerror@adobe.com

    However, in your screenshot FrameMaker says that it does not have an internet connection. Is this issue fixed?

    What did you do or what happened, before you got this message?

    Best regards, Winfried

    Winfried