problem downloading technical communications suite 5

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I am having a problem with downloading the technical communication suite 5. On the "install" screen, it stops at "currently installing adobehelp." Please advise further. Thanks.

Technical Communication Suite

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AJIT_MCorrect answer

Inspiring

Hi There,

Please visit the link :- http://www.adobe.com/support/chc/

Select any product and install Adobe Help Manager. Once it's installed then run the setup of TCS 5 and see if that makes any difference.

Regards,

Ajit

AJIT_MCorrect answer

Inspiring

Hi There,

Please visit the link :- http://www.adobe.com/support/chc/

Select any product and install Adobe Help Manager. Once it's installed then run the setup of TCS 5 and see if that makes any difference.

Regards,

Ajit

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J

Jbuck2010

Inspiring

Thank you Ajit, that helped although I could only install the trial version and then update using the Application Manager.

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AJIT_M

Inspiring

Hi Jennifer,

Thank you for your response.

I would really appreciate if you could mark my answer correct if it helps you by which other users facing same issue can take the benefit out of it.

Regards,

Ajit

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Jeff_Coatsworth

Community Expert

Is it in the download or when you run the saved download? Make sure that you are running it as a local admin & that you have full rights to your system and an internet connection.

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