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A
avibar
Participant
February 4, 2019
Question

Problem Updating FM 2019

  • February 4, 2019
  • 1 reply
  • 204 views

Hi,

Today, I installed FM 2019 Release Version: 15.0.0.393 32 Bit.

(I was working with FM 11, and after going to Windows 10, I encountered the no-PDF/crash problem, and ended up using the CMYK workaround.)

I saw that the PDF output from my new FM 2019 is CMYK(!), but I want RGB -- and FM crashed after generating the PDF, just like with my FM 11.

I read that the October 2018 FM update enables RGB, so I tried updating (Help > Updates). I got an Update Conflict, but I did not see the processes mentioned. I then got an a Error Code 87, which goes away only after I reboot.

Any suggestions?

Thanks

    This topic has been closed for replies.

    1 reply

    Jeff_Coatsworth
    Community Expert
    Jeff_CoatsworthCommunity Expert
    Community Expert
    February 4, 2019

    The main fix is getting the update from Microsoft for the Win10 bug, but you can always go direct to the patch page via Adobe software and product updates if Help > Updates isn't working for you.

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