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Nazarii Kulyk
Participant
Mar 22, 2023 10:39 AM UTC
Answered

Problem with Adobe FrameMaker Publishing Server Installation.

Hi guys,

I have some issues during the Adobe FrameMaker Publishing Server installation process.
Based on fmps-user-guide, I installed the MongoDB, added the user, and when I executed the Set-up.exe, I got a white screen.

 

Maybe, someone has an idea what is wrong?
Thanks.

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Nazarii KulykCorrect answer
Participant
Mar 23, 2023 8:56 AM UTC

Fixed by enabling the scripting in the Internet Options -> Security -> Custom Level -> Scripting -> Active Scripting -> Enable

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3 replies

Nazarii KulykAuthorCorrect answer
Participant
Mar 23, 2023 8:56 AM UTC

Fixed by enabling the scripting in the Internet Options -> Security -> Custom Level -> Scripting -> Active Scripting -> Enable

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    Jeff_Coatsworth
    Community Expert
    Jeff_CoatsworthCommunity Expert
    Community Expert
    Mar 22, 2023 1:06 PM UTC

    Very very few people on here use the Publishing Server version of FM. You'd be better off contacting the FM folks directly - see https://helpx.adobe.com/contact/enterprise-support.other.html#framemaker for your Adobe Support options. I'd recommend using the tcssup@adobe.com e-mail address as it reaches a team dedicated to Technical Communication Suite products including FrameMaker.

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    Nazarii KulykAuthor
    Participant
    Mar 22, 2023 2:44 PM UTC

    Thanks for the information

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