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Participant
March 22, 2023
Answered

Problem with Adobe FrameMaker Publishing Server Installation.

  • March 22, 2023
  • 2 replies
  • 214 views

Hi guys,

I have some issues during the Adobe FrameMaker Publishing Server installation process.
Based on fmps-user-guide, I installed the MongoDB, added the user, and when I executed the Set-up.exe, I got a white screen.

 

Maybe, someone has an idea what is wrong?
Thanks.

This topic has been closed for replies.
Correct answer Nazarii Kulyk

Fixed by enabling the scripting in the Internet Options -> Security -> Custom Level -> Scripting -> Active Scripting -> Enable

2 replies

Nazarii KulykAuthorCorrect answer
Participant
March 23, 2023

Fixed by enabling the scripting in the Internet Options -> Security -> Custom Level -> Scripting -> Active Scripting -> Enable

Jeff_Coatsworth
Community Expert
Community Expert
March 22, 2023

Very very few people on here use the Publishing Server version of FM. You'd be better off contacting the FM folks directly - see https://helpx.adobe.com/contact/enterprise-support.other.html#framemaker for your Adobe Support options. I'd recommend using the tcssup@adobe.com e-mail address as it reaches a team dedicated to Technical Communication Suite products including FrameMaker.

Participant
March 22, 2023

Thanks for the information