Skip to main content
marks700
Participant
June 2, 2018
Answered

Problems converting FM files to PDF

  • June 2, 2018
  • 1 reply
  • 489 views

1. I am using FM 9 and Adobe Acrobat 9 Pro Extended. Operating system is Windows 10.

2. Last week,  FM files would no longer convert to PDF. I did some research and it seems that the latest update to OS10 created this problem. I was given a temporary solution that worked: uncheck the Convert CMYK Colors to RGB box.  My first question is whether anyone knows if this bug is being addressed. I cannot find any indication on the Web.

3. The next issue arose several days later and I'm not sure if it's related to the one above. When I try to convert book files, I get the error message: Setting file read error in PDFX4 2008 Joboptions/Check compliance out of range. (see attached screenshot). Any idea of how I can deal with this one? I tried recreating the book and I tried reloading Acrobat. Neither worked. I have not tried reloading FrameMaker. Individual files will convert but not book files.

Thanks in advance.

Mark

    This topic has been closed for replies.
    Correct answer MichaelKazlow

    There is a problem with Windows 10 version 1803. Roll back to the previous version 1709.

    1 reply

    MichaelKazlow
    MichaelKazlowCorrect answer
    Legend
    June 3, 2018

    There is a problem with Windows 10 version 1803. Roll back to the previous version 1709.

    marks700
    marks700Author
    Participant
    June 4, 2018

    Michael:

    Thank you very much for your help.

    Mark