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FrameMaker-dk
Community Expert
Community Expert
Oct 22, 2022 4:36 PM UTC
Question

Problems with pinning recent files

FrameMaker 17/Windows 10

I have some trouble using the option to pin recent files.

1: Trying to unpin files which have been pinned - FrameMaker crashes

2: Newly edited files should figure in the recent files list, but don´t

3: It seems it is impossible for me to unpin the files which have already been pinned using the normal interface. Is it possible to delete the list somewhere else? In an ini file or "something"?

This is the error dialog I get every time I try using the pinning feature. And I have already sent the errror report to Adobe.

 

 

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    6 replies

    Matt-Tech Comm Tools
    Community Expert
    Community Expert
    Oct 25, 2022 3:40 PM UTC

    This was also a "feature" in the prerelease. I reported it on that board, but not to https://www.adobe.com/products/wishform.html since release. Have you done that yet?

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    -Matt Sullivan, FrameMaker Course Creator, Author, Trainer, Consultant
    FrameMaker-dk
    Community Expert
    Community Expert
    Oct 25, 2022 3:48 PM UTC

    I sent in the error dmp files to suggested adobe mail address. The error seems not to show in the same manner on both my pc's for some reason. Same OS but different kind of errors.

     

     

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    Bjørn Smalbro - FrameMaker.dk
    Matt-Tech Comm Tools
    Community Expert
    Community Expert
    Oct 25, 2022 3:57 PM UTC

    That's basically a dead email box. Please post the bug to the address I provided so they can get it logged and fixed.

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    -Matt Sullivan, FrameMaker Course Creator, Author, Trainer, Consultant
    K.Daube
    Community Expert
    Community Expert
    Oct 22, 2022 5:48 PM UTC

    Bjørn, look into the maker.ini file in your user area - at the very bottom.

    Since this feature exists, it is not reliable at all...

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    FrameMaker-dk
    Community Expert
    Community Expert
    Oct 23, 2022 9:19 PM UTC

    Thanks @K.Daube . I am able to clear the recent file list using maker.ini, but trying to using the pinning feature still crashes FM. I shall have to try on another machine as well...

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    Bjørn Smalbro - FrameMaker.dk
    LinSims
    Community Expert
    Community Expert
    Oct 24, 2022 12:31 PM UTC

    It sorta works on mine. At least I don't crash, but I have to be very, very careful where I click the pin or it doesn't work.

     

    I'm seeing similar issues as you with the "recent documents" list.

     

    FM 16 had a habit of clearing out both my recent documents AND my pinned list on the regular. 

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