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susannefa
Participant
June 25, 2019
Question

Problems with Publish Menu in FM2019

  • June 25, 2019
  • 1 reply
  • 717 views

I have just updated my Framemaker to 15.0.3.603. Since I would like to configure different publishing settings for an online profile and a print profile, I repeatedly enter the Publish menu/pod for this. However, either FM freezes (needs to be restarted) when I try to set the pulldown menu

to print, or the program freezes at the latest the second time I try to open this menu in the same session. That is a bug. I ask you to fix this.

Kind regards,

Susanne

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    1 reply

    W
    Community Expert
    Winfried RengCommunity Expert
    Community Expert
    June 25, 2019

    Hi Susanne,

    When I change this setting in the Publish pod, FrameMaker does not freeze.

    In the English FrameMaker version this option is named: Primary Output Purpose

    The explanation in the user guide is not that clear.

    The default location for the Publish settings are in a *.sts file in this folder:

    c:\Program Files\Adobe\Adobe FrameMaker 2019\fminit\Publisher\

    Do you have a copy of this file?

    What happens, when you rename the sts file, so that FrameMaker cannot find this file, and then restart FrameMaker? It should recreate this file with default settings.

    Best regards

    Winfried

    S
    susannefaAuthor
    Participant
    June 25, 2019

    Hi Winfried,

    We had a workshop with 4Xscript yesterday and we actually adapted the .sts already in the course of it. AFTER adapting the .sts, I updated the FM version today. Due to your suggestion, I changed the last version of this file and forced FM to reuse the Default.sts. The behavior of the menu got worse. I cannot use any of the pulldowns in the Settings menu anymore. FM freezes instantly.

    Next, I tried what you suggested and changed the Default.sts to _Default.sts. FM does not autmatically create a new Default.sts but issues an error message that the FM installation does not seem to be complete and needs to be repeated. Therefore I undid these steps and am back to Default.sts. I tried to use the Default.sts of a colleague to the same effect. Actually, like you, this colleague has no problems with this very version of FM.

    Any other ideas what I could do? Are there any system requirements that might be slightly wrong? I do have JRE 8 but maybe I need a specific update/version of this?

    Kind regards,

    Susanne

    [Remove unnecessary URLs by Moderator]

    W
    Community Expert
    Winfried RengCommunity Expert
    Community Expert
    June 25, 2019

    Hi Susanne,

    Did this freezing start after you had modified the sts file yesterday?

    Did this work before?

    Best regards

    Winfried

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