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Participant
March 3, 2008
Question

Problems with uninstalling cs3 and installing cs3 again

  • March 3, 2008
  • 2 replies
  • 2514 views
Hi all,

I hope someone can help me with this. I have uninstalled cs3 because the
computer prompts me that my activation has stopped working. So as I began to
install my cs3 design premium, the computer prompts me to insert my cd for
my design premium. That is strage as I have already insertted my cd. So as I
click on OK several times(they keep on prmpting me to insert my cd again.
After I clicked on (most probably 20 ~ 30 times), the installer said I have
not successfully installed any of the applications I have selected. Why so?

I suspect I have not uninstalled cleanly. I have uninstalled from the
add/remove components from the windows. Is there anyway to solve this
problem? What am I going to do now??

Disappointed.
This topic has been closed for replies.

2 replies

Participating Frequently
September 30, 2008
I'm having a similar issue with the Tech Comm suite. Acrobat says he's not activated and can't render my PDF (from a Frame doc). Sometimes he seems to be going through the paces but there's no result.
It's now happening to another writer here as well.

Does this require an uninstall/reinstall? Acrobat 3D or the whole suite? Is there a 'clean install' script?

Also disappointed.
NancyG
Known Participant
March 3, 2008
You probably need to uninstall again .. reboot .. and then follow the <br />instructions on this page. Download and use the CS3 Clean Up Script for <br />your OS as instructed.<br /><br />http://www.adobe.com/support/contact/cs3clean.html<br /><br />Then reboot one more time and reinstall.<br /><br /><br />-- <br />Nancy Gill<br />Adobe Community Expert<br />Author: Dreamweaver 8 e-book for the DMX Zone<br />Co-Author: Dreamweaver MX: Instant Troubleshooter (August, 2003)<br />Technical Editor: Dreamweaver CS3: The Missing Manual,<br /> DMX 2004: The Complete Reference, DMX 2004: A Beginner's Guide<br /> Mastering Macromedia Contribute<br />Technical Reviewer: Dynamic Dreamweaver MX/DMX: Advanced PHP Web Development<br /><br /><br /><peggycck@adobeforums.com> wrote in message <br />news:FE373352D3D357761F2188122AA6A49A@in.webcrossing.la2eafNXanI...<br />> Hi all,<br />><br />> I hope someone can help me with this. I have uninstalled cs3 because the<br />> computer prompts me that my activation has stopped working. So as I began <br />> to<br />> install my cs3 design premium, the computer prompts me to insert my cd for<br />> my design premium. That is strage as I have already insertted my cd. So as <br />> I<br />> click on OK several times(they keep on prmpting me to insert my cd again.<br />> After I clicked on (most probably 20 ~ 30 times), the installer said I <br />> have<br />> not successfully installed any of the applications I have selected. Why <br />> so?<br />><br />> I suspect I have not uninstalled cleanly. I have uninstalled from the<br />> add/remove components from the windows. Is there anyway to solve this<br />> problem? What am I going to do now??<br />><br />> Disappointed.<br />><br />><br />>