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March 24, 2014
Question

RedistributableInstaller APPCRASH

  • March 24, 2014
  • 1 reply
  • 618 views

Hi,

Just installed FrameMaker 12. While installing ’SQL Server Compact 3.5 SP2’ RedistributableInstaller.exe crashed. I had already Sql Server Express 2005 and Sql Server Express 2008 R2 installed. Any idea why RedistributableInstaller crashed? Is my FrameMaker installation complete or do I miss someting?

Here is more detailed description...

Problem details

Problem signature:

  Problem Event Name:          APPCRASH

  Application Name:          RedistributableInstaller.exe

  Application Version:          0.0.0.0

  Application Timestamp:          4f265882

  Fault Module Name:          RedistributableInstaller.exe

  Fault Module Version:          0.0.0.0

  Fault Module Timestamp:          4f265882

  Exception Code:          c0000005

  Exception Offset:          0000fab4

  OS Version:          6.1.7601.2.1.0.256.48

  Locale ID:          1035

  Additional Information 1:          0a9e

  Additional Information 2:          0a9e372d3b4ad19135b953a78882e789

  Additional Information 3:          0a9e

  Additional Information 4:          0a9e372d3b4ad19135b953a78882e789

Error summary:

Exit Code: 6

Please see specific errors below for troubleshooting. For example,  ERROR:

-------------------------------------- Summary --------------------------------------

  - 0 fatal error(s), 2 error(s)

   

----------- Payload: SQL Server Compact 3.5 SP2 3.5.0.0 {34EC90C1-E2A8-467c-9D10-A0C0216CF629} -----------

ERROR: Third party payload installer RedistributableInstaller.exe failed with exit code: -1073741819

----------- Payload: SQL Server Compact 3.5 SP2 x64 3.5.0.0 {156FDBA0-B01C-4943-B6A0-6878E05A7796} -----------

ERROR: Third party payload installer RedistributableInstaller.exe failed with exit code: 1603

-------------------------------------------------------------------------------------

Thanks in advance for any help!

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    1 reply

    Jeff_Coatsworth
    Community Expert
    Community Expert
    March 24, 2014

    Contact Support for installation issues. It’s usually a free call.