Skip to main content
Participating Frequently
September 18, 2024
Question

Referenced image files in translated documents not displayed

  • September 18, 2024
  • 2 replies
  • 1004 views

Hello everybody,

I had several books translated by an agency and received the translated files back. I also provided the images directory for translation. 

None of the images is displayed in the translated files though, although the reference paths have remaines the same. 

Any kind of help is welcome!

 

 

    This topic has been closed for replies.

    2 replies

    Community Expert
    September 18, 2024

    What happens if you righclick Object Properties on one of the images? I suppose they display as grey boxes - right?

     

    Bjørn Smalbro - FrameMaker.dk
    Beate5E27Author
    Participating Frequently
    September 18, 2024

    Exactly! They are displayed as grey boxes as soon as I opnen the file. Funny thnig is that the reference path is correct, but the pictures are not displayed. 

    Community Expert
    September 18, 2024

    When you open the fm file... are you being prompted for missing files? Do you get a dialogue asking you to point fm to a specific path? 

    What happens if you right click Object Properties and updates one of the images to the same image in the original, untranslated, graphics folder? Does it still come up as gray? What I am trying to figure out, is whether the graphics have somehow lost the images headers. Not plausible though. 

    Bjørn Smalbro - FrameMaker.dk
    Jeff_Coatsworth
    Community Expert
    Community Expert
    September 18, 2024

    What did you send them and what did they send you back?

    Beate5E27Author
    Participating Frequently
    September 18, 2024

    I sent them the complete book - which itself consists of a number of books (each one of them a chapter of the overall book), the fonts, the images directories, the table of contents and a pdf file of the original book.