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March 9, 2017
Question

Reformatting using available fonts

  • March 9, 2017
  • 2 replies
  • 646 views

I am getting "Document XX.fm uses unavailable fonts. To reformat the document using available fonts, click OK." How do I reformat using available fonts? Thanks!

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    2 replies

    Lara M T
    Known Participant
    July 19, 2018

    I have the same problem. Whenever I try to save my book to a PDF, it says that one of the sections has unavailable fonts. I tried opening that section and clicking OK to reformat the document using available fonts. I then save the file, and try to save as PDF again. I keep getting the same error message. Also, I checked the fonts used in that section, and all of them are installed. So I don't know why I keep getting the unavailable fonts message. Can anyone help me?

    Matt-Tech Comm Tools
    Community Expert
    Community Expert
    July 19, 2018

    Check your placed images, your master, your reference pages.

    If nothing stands out, save as MIF, open in NotePad or other text editor, and search the resulting text file for the font name.

    -Matt Sullivan, FrameMaker Course Creator, Author, Trainer, Consultant
    Lara M T
    Known Participant
    July 19, 2018

    I tried saving as a mif, but I still didn't see any unusual fonts. I have opened and saved each section multiple times, each time saying to reformat the document with available fonts. I still can't save a PDF. Is there any way to override the settings, so that the document saves to PDF even if the fonts are unavailable?

    Matt-Tech Comm Tools
    Community Expert
    Community Expert
    March 10, 2017

    Opening the doc will perform the substitution automatically.

    Depending on your settings preferences, the font substitution will be permanent (or not) the next time you save the file

    -Matt Sullivan, FrameMaker Course Creator, Author, Trainer, Consultant