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Participant
Mar 15, 2017 2:46 PM UTC
Question

Rehost license framemaker dans reseau isolé

Bonjour,

Nous souhaiterions  acheter une licence Framemaker mais nous sommes sur un réseau isolé.

Je sais qu'il y a une procédure pour claquer la licence la première fois mais comment faire si on veut transférer la licence sur une nouvelle machine (traitement obsolescence par exemple) ?

Est-ce possible sans repayer une licence ?

Merci d'avance

Cdlt

Gael

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    4 replies

    Jeff_Coatsworth
    Community Expert
    Community Expert
    Mar 15, 2017 3:08 PM UTC

    You would have to deactivate the existing license on the old machine; install the software on the new machine & then contact Adobe Support with your serial number to get activated again. Is that what you're asking?

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    Participant
    Mar 15, 2017 3:11 PM UTC

    Thanks for your very quick answer.

    Is it possible to desactivate the old license in the isolated network ?

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    Jeff_Coatsworth
    Community Expert
    Community Expert
    Mar 15, 2017 3:22 PM UTC

    You should be able to go into Help > Deactivate to do it, but if it's not there, give Adobe Support a call & explain your scenario - they deal with secure installs of FM all the time (lots of governments, banks & military contractors)

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