Reinstall of frame 7 fails

Forum|Forum|10 years ago
January 27, 2016
2 replies
1399 views

Finished a project using the owners Framemaker 11. Attempt to reinstall my version of Frame 7 fails. Stalls on first page.

framemaker 7.0

This topic has been closed for replies.

J

jeff_gansberg

Participating Frequently

When installing Frame 7 from a CD, I've seen extremely slow response at the point you mention. I would try again and then wait for...multiple minutes and see if it can sort itself out. For me, it started happening on Windows 7, but I never researched the cause.

T

tomb92212784Author

Known Participant

Thanks, Jeff. It just sits there. Nothing happens.

J

jeff_gansberg

Participating Frequently

That was my observation, too. I had no other alternatives, so I left it going over night and it did finally present the next step. Unless you have alternatives, I'd wind it up and let it go for a ridiculous amount of time. Over lunch? Over night?

Jeff_Coatsworth

Community Expert

Any messages? Got sufficient rights? Was it ever installed on this machine? What o/s are you trying to use it on?

T

tomb92212784Author

Known Participant

It was installed on this machine. Uninstalled to allow use of project’s version of Frame 11.

Windows 7.

No messages.

Page asking for language. Click “English” and “Framemaker 7.0”. Nothing happens.

Jeff_Coatsworth

Community Expert

Ok – didn’t need to uninstall it; multiple versions of FM can run fine on same machine.

Are you logged in as an Admin user & running the installer as an Administrator? Have you given yourself full control rights to your c:\ drive folders?

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