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February 19, 2008
Question

Repeated Frame 8 "scrolling crash" (8004, 6962223, 4843278, 4843006)

  • February 19, 2008
  • 11 replies
  • 1653 views
Howdy.

I've been dealing with this issue for a couple of months, and it's grown intolerable.

I'm having an issue that appears to be "if I scroll down the page, Frame crashes". That's as close as I've been able to localize it, because it's unclear what causes the crash.

Frame 8.0p273
XP Pro, SP2
Intel Core Duo T7300 2.00GHz
2.98 GB RAM
111 GB disk, roughly 54G in use.

The error this latest time:

=== Header Begin ===
Internal Error: 8004, 6962223, 4843278, 4843006
FrameMaker 8.0.0 for Intel
Build: 8.0p273
Window System: MSWindows
Operating System: Windows NT 5.1 (major.minor.build: 5.1.2600 Service Pack 2)
Generated on: Tuesday, February 19, 2008 9:23:27 AM
To file: c:\program files\adobe\framemaker8\FrameLog_08.02.19_09.23.27.txt
=== Header End ===
    This topic has been closed for replies.

    11 replies

    February 19, 2008
    Ashton, I don't know if this applies to FM8, but it was definitely an issue for many FM7 and prior versions: When you're scrolling down the page, are you using the mouse wheel?

    If so, there is a utility called FreeWheel that many people used to solve the problem -- google for Freewheel and FrameMaker and you'll find many descriptions of the issues.

    Will you be sure to let us know whether or not this solves your problem?