Runtime Error - This application has requested the Runtime to terminate...

I am using FrameMaker 2017 (14.0.0.361) on a Windows 10 platform (Windows files are current as of November 1, 2018).

Window name: Microsoft Visual C++ Runtime Library

Text:

Runtime Error!

Program: Program Files (x86)\Adobe\Adobe FrameMaker 2017\FrameMaker.exe

This application has requested the Runtime to terminate it in an unusual way.

Please contact the application's support team for more information.

I have read four different Adobe forum posts, but they are talking about Adobe Acrobat or Reader, and none of them talk about Windows 10.

I took my laptop to the company's help desk, and they uninstalled/reinstalled FrameMaker 2017, updated the laptop's BIOS, and updated the laptop's drivers from the manufacturer (Dell).  That did not fix it.

Next, we "Repaired" the most recent 6 versions of Microsoft Visual C++ (versions 2012 and more recent). That did not fix it.

I can open, edit, and save an individual chapter file. Whenever I try to open any book file, I get the Runtime Error.

None of the properties of the FrameMaker executable are set to "Deny." (An Adobe forum post said to check this.)

Does anyone have any other ideas? I am dead in the water until I can get this fixed. I want to avoid having my laptop reimaged to fix this.

Thank you in advance!