Skip to main content
E
etiennel60452669
Participant
October 10, 2018
Answered

Save as pdf: acrobat distiller missing

  • October 10, 2018
  • 4 replies
  • 1487 views

I am trying to save a Frame Maker file (14) into a pdf but I cannot do it in RGB.

I can only save using CYMB format and my colors get messed up.

It happens I do not have Adobe Distiller which I think is the problem.

Do I haveto purchase Adobe DC in order to get Adobe Distiller or is there any way to get this software somewhere else?

    This topic is closed to new replies. Start a new post to keep the conversation going.
    Correct answer etiennel60452669

    What version—exactly—of Windows?

    ~Barb


    Hello,

    I found the solution to my problem.

    It does not really make sense to me but I installed the font called AdobeHeitiStd (cf error message above) and now I can generate the pdf in RGB mode.

    I still don't understand how this could block RGB pdf to be generated and not CMYK but my problem is solved.

    Thank for your support.

    Best regards,

    Etienne

    4 replies

    Barb Binder
    Community Expert
    Barb BinderCommunity Expert
    Community Expert
    October 10, 2018

    Hi Etienne:

    There are radio buttons that allow you to select between RGB and CMYK when you choose File > Save as PDF. Are they not working? And what Job Option are you using?

    ~Barb

    ~Barb at Rocky Mountain Training
    E
    etiennel60452669Author
    Participant
    October 15, 2018

    Hello,

    Thanks for trying to support me on this one.

    I can select any of the 2 radio button.

    Issue is when I select RGB no pdf at all is produced whereas when I select CMYK I do get a pdf but the color are "wrong".

    Below you will find the automated report generated by FM when selecting RGB and trying to create a pdf:

    <<

    %%[ ProductName: Distiller ]%%

    %%[ Error: undefinedresource; OffendingCommand: findresource ]%%

    Stack:

    /CIDFont

    /AdobeHeitiStd-Regular

    {--pop-- 4 --index-- --add--}

    /AdobeHeitiStd-Regular-hf

    /WinCharSetFFFF-H

    /AdobeHeitiStd-RegularH

    %%[ Flushing: rest of job (to end-of-file) will be ignored ]%%

    %%[ Warning: PostScript error. No PDF file produced. ] %%

    >>

    For your information a collegue of mine can generate the RGB pdf without any issue.

    Best regards,

    Etienne

    Barb Binder
    Community Expert
    Barb BinderCommunity Expert
    Community Expert
    October 16, 2018

    What version—exactly—of Windows?

    ~Barb

    ~Barb at Rocky Mountain Training
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices