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etiennel60452669
Participant
October 10, 2018
Answered

Save as pdf: acrobat distiller missing

  • October 10, 2018
  • 1 reply
  • 1480 views

I am trying to save a Frame Maker file (14) into a pdf but I cannot do it in RGB.

I can only save using CYMB format and my colors get messed up.

It happens I do not have Adobe Distiller which I think is the problem.

Do I haveto purchase Adobe DC in order to get Adobe Distiller or is there any way to get this software somewhere else?

    This topic has been closed for replies.
    Correct answer etiennel60452669

    What version—exactly—of Windows?

    ~Barb


    Hello,

    I found the solution to my problem.

    It does not really make sense to me but I installed the font called AdobeHeitiStd (cf error message above) and now I can generate the pdf in RGB mode.

    I still don't understand how this could block RGB pdf to be generated and not CMYK but my problem is solved.

    Thank for your support.

    Best regards,

    Etienne

    1 reply

    Barb Binder
    Community Expert
    Barb BinderCommunity Expert
    Community Expert
    October 10, 2018

    Hi Etienne:

    There are radio buttons that allow you to select between RGB and CMYK when you choose File > Save as PDF. Are they not working? And what Job Option are you using?

    ~Barb

    ~Barb at Rocky Mountain Training
    E
    etiennel60452669Author
    Participant
    October 15, 2018

    Hello,

    Thanks for trying to support me on this one.

    I can select any of the 2 radio button.

    Issue is when I select RGB no pdf at all is produced whereas when I select CMYK I do get a pdf but the color are "wrong".

    Below you will find the automated report generated by FM when selecting RGB and trying to create a pdf:

    <<

    %%[ ProductName: Distiller ]%%

    %%[ Error: undefinedresource; OffendingCommand: findresource ]%%

    Stack:

    /CIDFont

    /AdobeHeitiStd-Regular

    {--pop-- 4 --index-- --add--}

    /AdobeHeitiStd-Regular-hf

    /WinCharSetFFFF-H

    /AdobeHeitiStd-RegularH

    %%[ Flushing: rest of job (to end-of-file) will be ignored ]%%

    %%[ Warning: PostScript error. No PDF file produced. ] %%

    >>

    For your information a collegue of mine can generate the RGB pdf without any issue.

    Best regards,

    Etienne

    Barb Binder
    Community Expert
    Barb BinderCommunity Expert
    Community Expert
    October 16, 2018

    What version—exactly—of Windows?

    ~Barb

    ~Barb at Rocky Mountain Training
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