Question
Saved file in earlier version format does not show some characters
- June 10, 2020
- 2 replies
- 649 views
I have the 2019 release of FrameMaker, updated to the latest version, my colleagues have the 2015 version of the software. I saved the files in the mif 7.0 format, so that their program can read it, but when they open the documents, FM does not display or recognize a bunch of characters (accented letters, ñ, bullet points, etc.) even though they are in the same language and font.
The only way we have found to resolve the issue has been to search and replace all the characters that were not recognized (as they were replaced by a "?" character), because it was an urgent matter, but I'm hoping to solve it for good.
Attached are a screeshot of the error, and a screenshot of the problem in the opened file by the earlier version of the program.
