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Participant
June 10, 2022
Question

Select profile at start

  • June 10, 2022
  • 1 reply
  • 148 views

I have an account with a company and a personal profile.

The company profile has an Creative Cloud subsription while the personal one has the subsription for Framemaker. Now I want to start Framemaker on my PC, yet I can not choose a profile during the startup so it seems to select automatically the company profile and brings up the message that I can only start a test subrsiption for 30 days or end Framemaker.
How can I change the profile for Framemaker?

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    1 reply

    QuintinSeegers
    Legend
    June 29, 2022

    We had a similar situation a year ago when we switched from the single-user subscription licence, to a corporate, multi-user license for FrameMaker. There was a month where the end of the subscriion licence and the corporate licences overlapped. 

     

    Check the "Automatic Profile selection" option in the Sign-in and Security section on your Adobe Account. It should be set to "Off", which will then give you the option to select which profile to use when you sign in with your Adobe Account.

     

    Hope this helps.

     

    Regards,

    Quintin