TCS 5.0 requests Serial Number

13 replies
2314 views
Translate

I have a an annual TCS subscription.

I've downloaded TCS 5.0 now, but it doesn't seem to recognise my Adobe ID as as a valid sign in and requests a serial number.

Any ideas?

install
serial
subscription
tcs_5
Technical Communication Suite

This topic is closed to new replies. Start a new post to keep the conversation going.

fifelaura

Inspiring

Hi there

Did you find out any more on this? We want to take advantage of the 40% discount offer from Adobe for TCS5 - but we can't even see if we qualify as we don't know our serial numbers. Any help appreciated.

Laura

Translate

bowen192Author

Inspiring

In short, no.

I spoke to Adobe and they had a play around with my system, but could not resolve the error.

They have told me that they will get back to me when they have a solution and in the meantime to use the trial period.

I will update progress on here if I get any!

Translate

Jeff_Coatsworth

Community Expert

Not sure how the subscription method works – you should contact Support.

Translate

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.