Skip to main content
F
Community Expert
FrameMaker-dkCommunity Expert
Community Expert
June 17, 2022
Question

Technical Communication Suite 2019 does not accept license codes for Robohelp and Captivate

  • June 17, 2022
  • 1 reply
  • 159 views

I am trying to install Technical Communication Suite 2019 and while I have managed to make it install and run FrameMaker, it won't install RoboHelp and Captivate properly.

When I try to run these programs, I get an Invalid License Number message. And Adobe Support merely points me to paid help or the community.

Does anybody know how to fix this issue?

 

    This topic has been closed for replies.

    1 reply

    Jeff_Coatsworth
    Community Expert
    Jeff_CoatsworthCommunity Expert
    Community Expert
    June 17, 2022

    Peter's answered you over on your other thread - https://community.adobe.com/t5/robohelp-discussions/technical-communication-suite-2019-does-not-accept-license-codes-for-robohelp-and-captivate/m-p/13011742#M144964

      F
      Community Expert
      FrameMaker-dkCommunity ExpertAuthor
      Community Expert
      June 17, 2022

      Thanks @Jeff_Coatsworth 

      Bjørn Smalbro - FrameMaker.dk
      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices